- (07) 3915 4200
- admin@brisbanemarkets.com.au
- 385 Sherwood Road, Rocklea QLD 4106
Everything you need to work and do business at Brisbane Markets.
A Tenant is a business entity that leases or subleases space from Brisbane Markets Limited, such as warehouses, selling floors, offices or retail premises within the Brisbane Markets.
A Buyer is a person who has registered with Brisbane Markets Limited for the purpose of purchasing wholesale fruit and vegetables from Primary Wholesalers within the Brisbane Produce Market.
A Service Provider is a business entity that requires site access in order to conduct works or provide services to Brisbane Markets Limited or to Tenants operating within the Brisbane Markets.
From Monday, 9 October 2023, all Service Providers must re-register their details by clicking on the Service Provider Registrations icon below. Registrations must be completed by Friday, 10 November 2023.
A Grower is a farmer who grows horticultural produce such as fruit, vegetables or ancillary products for the purpose of supplying Brisbane Markets wholesalers. If a Grower is also required to deliver produce to the Brisbane Markets, they will need to register as a Transporter.
Copyright © 2023 Brisbane Markets Limited
Copyright © 2023 Brisbane Markets Limited
Visitor registrations
The Brisbane Markets site is access-controlled.
Tenants need to register the details of their visitors by completing the visitor registration form below, one business day prior to the date of the visit.
You will need to complete a new form for each visitor attending the Brisbane Markets.
Tenants remain responsible for all WHS requirements relating to their visitors.
Service Provider Registrations
Any individual conducting work or providing a service on the Brisbane Markets site must be registered with Brisbane Markets Limited (BML) before you will be permitted access to the site.
From Monday, 9 October 2023, all Service Providers must re-register their details with BML to gain or retain access and perform work at our site. Registrations must be complete by Friday, 10 November 2023.
Register your business online by clicking here.
You will need to upload copies of the following documents to complete your business registration:
– Certificate of public liability insurance
– Electrical licence and/or QBCC certification
– Safety documentation and any relevant high risk work licences
IMPORTANT: When nominating a signatory for the business, ensure that it is a senior member of the business who is authorised to sign on behalf of your employees.
Once you have submitted your business registration, BML will assess your application and will contact you if any additional information is required.
You should allow up to two business days for this process to occur.
Once your application has been approved, you will be notified by BML via email with a link to the Service Provider Site Induction.
If you have any enquiries about your application, these can be directed to BML’s Safety team by calling (07) 3915 4344.
All Service Providers working at the Brisbane Markets site must first complete BML’s Service Provider Site Induction.
On the approval of your business registration process, BML will email you a link to the Brisbane Markets Training Hub.
Click the grey ‘Register’ button on the right-hand side and complete the registration form. Please select Service Provider Induction and fill in the relevant details as required.
Ensure you and each of your team members registers for the Training Hub and completes the Service Provider Site Induction. Every individual from your business who will need access to the Brisbane Markets must complete the induction.
Once the online Service Provider Site Induction is complete, each individual will receive a completed induction certificate to their nominated email address.
Each individual accessing the Brisbane Markets site must hold a valid Access Card.
You will need to register all team members by using this form.
Each individual must bring their valid photo ID (to be sighted only) to the Brisbane Markets Site Service Centre, located on the Ground Level of the Fresh Centre.
Their details will be entered into our system and each will be provided with an Access Card.
Check out the Service Provider FAQs for more information.
Labour Hire
Registrations
Any temporary worker who is employed by a Labour Hire business and working in the Northern Industrial Precinct of the Brisbane Markets site must be registered with Brisbane Markets Limited (BML) before they will be permitted access to the site.
From Monday, 16 October 2023, all Labour Hire businesses must re-register their details with BML to gain or retain access for temporary workers at this site. Registrations must be complete by Friday, 17 November 2023.
Register your business online by clicking here.
You will need to upload copies of the following documents to complete your business registration:
– Certificate of public liability insurance
– Labour Hire licence.
Once you have submitted your business registration, BML will assess your application and will contact you if any additional information is required.
You should allow up to two business days for this process to occur.
Once your application has been approved, you will be notified by BML via email with a link to the Labour Hire Site Induction.
If you have any enquiries about your application, these can be directed to BML’s Safety team by calling (07) 3915 4344.
All Labour Hire workers who are working in the Northern Industrial Precinct of the Brisbane Markets site must first complete BML’s Labour Hire Site Induction.
On the approval of your business registration process, BML will email you a link to the Brisbane Markets Training Hub.
Click the grey ‘Register’ button on the right-hand side and complete the registration form. Please select Labour Hire Induction and fill in the relevant details as required.
Ensure you and each of your team members registers for the Training Hub and completes the Labour Hire Site Induction. Every individual from your business who will need access to the Brisbane Markets must complete the induction.
Once the online Labour Hire Site Induction is complete, each individual will receive a completed induction certificate to their nominated email address.
Each individual accessing the Brisbane Markets site must hold a valid Access Card.
You will need to register each temporary worker by filling out this form.
Each individual must bring a valid photo ID (to be sighted only) to the Brisbane Markets Site Service Centre, located on the Ground Level of the Fresh Centre.
Their details will be entered into our system and each will be provided with an Access Card.
Contact the Site Service Centre on (07) 3915 4325 or email siteservices@brisbanemarkets.com.au for more information.
Transporters
A Transporter attends the Brisbane Markets for the sole purpose of delivering/collecting bulk produce orders to/from Brisbane Markets Tenants.
Brisbane Markets Limited has a brand new online portal for transporters so you can register for site access.
The online portal will allow transport companies to register vehicles for ease of access.
Click the button below to go to the portal.
Unauthorised parking information
Parking restrictions apply to passenger vehicles in the Central Trading Area (CTA) Precinct during peak trading hours (Monday to Friday, 5 to 9am) to reduce traffic congestion, facilitate Buyer parking, promote safe forklift operations, and the loading and unloading of goods.
All vehicles entering the Brisbane Markets site must comply with the terms and conditions of vehicle entry and parking (Terms and Conditions).
Signs displaying the Terms and Conditions are visible at each vehicle entrance to the Northern Industrial Precinct of the site and can be read in full here.
Brisbane Markets Limited (BML) engages PriPark to enforce the Terms and Conditions at this site. The owner of any vehicle parked on site that does not comply with the Terms and Conditions may be subject to a parking fee.
Unauthorised parking zones include the loading docks of Selling Floors and the CTA’s tram tracks (see map below).
In addition, any vehicle parked in a reserved parking space in the vicinity of the CTA that is not licensed to that vehicle or the vehicle’s busines will be subject to a parking fee. This includes Fresh Centre reserved and visitor parking spaces.
PriPark will issue to the registered owner of the vehicle a parking fee of $88 (including GST) for each breach occurrence. Parking fees not paid within the due date noted on PriPark’s invoice will be subject to a recovery fee. PriPark will pursue parking fees and recovery fees through a lawful recovery process.
BML does not receive any financial benefit from the parking fees or other fees issued by PriPark. These charges are collected and held by PriPark. Any party wanting to contest any fees charged by PriPark must take the matter up directly with them, not BML.
This policy addresses unauthorised parking by Tenant employees in parking areas set aside for Buyers and has been supported by Tenant Principals and Brismark.
For more information relating to parking on site, contact BML’s Site Service Centre on (07) 3915 4273 or via email siteservices@brisbanemarkets.com.au.
Licence Plate Recognition
Licence Plate Recognition (LPR) Technology has been installed at each of the boom gated entrances to the Brisbane Markets.
The system works by reading the licence plate of vehicles approaching the boom gates. If the licence plate is recognised as being LPR registered with BML, the boom gate will rise automatically.
Vehicles that are not LPR registered will not have automatic access to the Brisbane Markets. Drivers of these vehicles may continue to use their Access Cards (where vehicle access is permitted under their access category) for entry.
Where drivers don’t have Access Cards, they will need to use the Main or Western Entries and report their reason for accessing the Brisbane Markets to a Market Officer.
Forklift and motorbike licence plates cannot be read by LPR technology and are therefore not eligible for LPR registration. However, forklifts can be fitted with RFID tags which will allow automatic access through the Main Entry boom gates, operating similarly to LPR.
Any person who has BML authorised vehicle access to the Brisbane Markets including:
– Access-approved Tenants and their employees with reserved parking spaces in the Northern Industrial Precinct or BML-approved extended vehicle access;
– Access-approved Buyers;
– Access-approved Service Providers; and
– Access approved Transporters – Transport operators will need to register their vehicles using the Transporter Portal. You can access the Portal via the Transporter link on the Site Service Centre Online main page or email BML’s Safety team at BMLsafety@brisbanemarkets.com.au for more details.
Only one vehicle can be LPR registered per person.
Any acts of non-compliance with the Brisbane Markets Regulations may lead to BML deregistering vehicles from the LPR system.
Applicants must supply an email address. LPR registration will not be approved if an email address is not provided.
LPR registration may be automatically suspended where LPR registered vehicles don’t enter the Brisbane Markets within a three-month period.
The owner of the LPR registered vehicle must advise BML via email to siteservices@brisbanemarkets.com.au within 24 hours if:
– the vehicle is sold; or
– the vehicle is being used by a person who does not hold a valid BML Access Card.
An LPR registration application will need to be completed for newly acquired vehicles.
The driver and all passengers of an LPR registered vehicle entering the Brisbane Markets must all hold valid BML Access Cards, with the exception of Transporters registered with BML.
All drivers must comply with the parking conditions of the Brisbane Markets in accordance with the conditions of vehicle entry and parking signs at each vehicle entry to the Markets.
Forklift Operator Permits
Forklift operators who will be working in the common areas of the Brisbane Markets must hold a Brisbane Markets Forklift Operator Permit (FOP).
You will need to register new forklift operators for a FOP during the Access Card application process for new Tenant, Buyer or Service Provider employees. They will need to hold a valid high-risk work licence and undertake BML’s Forklift Induction.
For more information about this process or to register a new employee with BML, contact the Site Service Centre on siteservices@brisbanemarkets.com.au or call (07) 3915 4273.
FOPs expire on 31 March each year and the process for renewals has been automated.
Tenants, Buyers and Service Providers who operate forklifts on this site will receive an email containing all relevant information and links needed to complete their FOP renewals each year.
Each forklift operator must complete a forklift refresher course as part of the annual Access Card renewal process. Links to the refresher will be included in the renewal email.
Forklift Registrations
Forklifts operating on the Common Areas of the Brisbane Markets at any time must be registered with BML.
If you are planning to operate a forklift on the Common Areas of Brisbane Markets, the forklift must be registered with Brisbane Markets Limited by completing this form. All queries regarding the registration process should be directed to the Site Service Centre on siteservices@brisbanemarkets.com.au or call (07) 3915 4325.
Forklift registrations expire on 30 June each year. The renewal process is now automated.
Tenants, Buyers and Service Providers who operate forklifts on this site will receive an email containing all relevant information and links needed to complete their forklift registration renewals each year.
Maintenance requests
The Brisbane Markets Maintenance Hotline operates 24 hours a day, 7 days a week.
For prompt response to maintenance enquiries or requests, contact the Maintenance Department.
All requests are logged and will be attended to as quickly as possible. Priority will be given to urgent matters. Emergencies should be phoned through to (07) 3915 4274.
Call 1800 610 064, email maintenance@brisbanemarkets.com.au or fill out the job request form by clicking the button below.
Brisbane Markets Regulations
With so many people working and doing business on the Brisbane Markets site daily, Brisbane Markets Limited has developed a set of rules known as the Brisbane Markets Regulations.
These Regulations exist to promote the safe, responsible and effective operation of the Markets, and include information on personal protection equipment and footwear, WHS obligations, accessing the Brisbane Markets, forklift rules, parking, smoking regulations and speed limits throughout the Brisbane Markets site.
BML Portal App
The BML Portal app is designed to offer users quick access to news, bulletins, maps and contact details for tenants operating within the markets.
The app is available for download on the Apple App Store or Google Play by searching for “BML Portal”.
Access Card holders can register their app to receive access to the complete Markets Telephone Directory, Bulletins, Fresh News and more.
Brisbane Markets Limited is committed to providing the best experience for our app users.
If you are experiencing an issue with the functionality of our app, please complete the following form to submit your issue.
Location, hours and parking
Hours: Monday-Friday, 7am-3.30pm
Location: Level 2, Fresh Centre, 385 Sherwood Road, Rocklea Qld 4106
Parking: Designated 24-hour Fresh Centre visitor parking (green), or Commercial Centre customer parking (blue), is available. Commercial Centre customer parking is restricted to a 3-hour maximum stay.
Getting here: From the Brisbane Markets main entry, turn left before the security checkpoint to enter the Commercial Centre car park. Enter the Fresh Centre and take the elevator to the second floor reception.
Hours: Monday-Friday, 5.30am-2pm
Location: Ground Level, Fresh Centre, 385 Sherwood Road, Rocklea Qld 4106
Parking: Designated 24-hour Fresh Centre visitor parking (green), or Commercial Centre customer parking (blue), is available. Commercial Centre customer parking is restricted to a 3-hour maximum stay.
Getting here: From the Brisbane Markets main entry, turn left before the security checkpoint to enter the Commercial Centre car park. Enter the Fresh Centre and the Site Service Centre is located on the ground level, on the left hand side, at the far end of the lower concourse.
Hours: Monday-Friday: 6am – 12 noon
Location: 385 Sherwood Road, Rocklea Qld 4106
Parking: Buyers can licence parking spaces inside designated areas of the Brisbane Markets site or buyer unloading areas in the Brisbane Produce Market for their use. Buyers can also make use of temporary parking on the tram tracks or loading bays at the rear of selling floor buildings.
Getting here: Access via the Main Entry off Sherwood Road or the northern Curzon Street Entry.
Hours: 24/7
Location: 385 Sherwood Road, Rocklea Qld 4106
Parking: Brisbane Markets tenants can park in the reserved parking spaces allocated to or licensed by their business inside the access controlled precinct of the site. Anyone without a reserved parking space may park in CP1 (see Tenant parking arrangements link on the main Site Service Centre Online page for more information).
Getting here: Access via the Main Entry off Sherwood Road or the northern Curzon Street Entry. CP1 may be accessed by turning off Sherwood Road at the Caltex Service Station.
Hours: By arrangement. Service Providers must be registered with BML. Access is in accordance with the access conditions that have been approved.
Location: 385 Sherwood Road, Rocklea Qld 4106
Parking: Service Providers should confirm parking arrangements when they are engaged to conduct works or provide services on site. Service Providers must not impede loading docks, occupy parking spaces unallocated to them, park in the tram tracks during trading hours, or park in exclusion zones.
Getting here: Access via the main entry off Sherwood Road before signing in at either the Maintenance Site Office or the Site Service Centre.
Hours: Monday-Friday, 4am-5pm
Location: 385 Sherwood Road, Rocklea Qld 4106
Parking: Designated 24-hour Fresh Centre visitor parking (green), or Commercial Centre customer parking (blue), is available. Commercial Centre customer parking is restricted to a 3-hour maximum stay.
Getting here: From the Brisbane Markets main entry, turn left before the security checkpoint to enter the Commercial Centre car park. Enter the Fresh Centre and proceed to your destination.
Hours: Trading hours determined by individual businesses.
Location: 385 Sherwood Road, Rocklea Qld 4106
Parking: Open for customer parking 24-hours-a-day. Parking restrictions apply.
Check the signage for:
Hours: Trading hours determined by individual businesses.
Location: 385 Sherwood Road, Rocklea Qld 4106
Parking: Open for customer parking 24-hours-a-day. Parking restrictions apply.
Paid parking is also available in CP1 charged at:
Site map
Visitors must be pre-registered before accessing the Brisbane Markets site.
See the Visitor registrations tile on this page for more information.
Site inductions
All tenants and their employees working on the Brisbane Markets site must complete a site induction every 12 months.
This is a mandatory requirement to ensure the safety of everyone using this site.
Site inductions can be completed online via the button below.
Alterations and additions
Tenants wishing to make alterations to their tenancy must first apply for approval from BML. Alterations and additions application forms can be obtained by contacting the BML’s Maintenance Department on 1800 610 064 or via the button below.
Building inspections
BML conducts building inspections regularly. Tenants who need information regarding building inspections should contact BML’s Maintenance Department on 1800 610 064 or via the button below.
Emergencies
All emergencies should be notified to the Main Gatehouse by calling (07) 3915 4274 after calling 000. The gatehouse is occupied 24/7.
Safety enquiries
All safety enquiries or incidents should be reported to BML’s Safety Advisor by calling (07) 3915 4350 or via the button below.
Lease enquiries
Tenants wishing to assign their lease to another party, enter into a sublease or whose business has experienced a change in corporate control can submit their enquiry by calling the BML Property Department on (07) 3915 4323 or via the button below.
Account enquiries
All account enquiries should be directed to the BML Finance Department by calling (07) 3915 4200 or via the button below.
Tenant parking arrangements
There are a variety of parking options available at Brisbane Markets.
Time-limited free parking is available for customers of tenants in the Commercial Precincts and maps to these parking locations can be found via the Location, Hours and Parking button in the Quick Links section on this page.
Paid casual parking is available for tenants and their employees in CP1 and CP2. Please use the parking payment points near the exit boom gates of these car parks. Paid casual parking in CP1 is also available to customers and visitors of our tenants.
Discounted monthly and quarterly parking fees at CP1, CP2 and CP4 are available to tenants and their employees, offering significantly reduced daily rates compared to casual daily rates in these car park precincts. Click the buttons below for more information.
Payment options are:
Tenants may register their employees using the form below and pay their parking fees via their BML account;
OR
Tenant employees may register their own vehicles using the form below and pre-pay their parking fees at the Pay Stations at CP1 or CP2, or at Site Services for CP4.
To activate pre-paid parking, you will need to follow these steps:
Step 1: Register your vehicle using the form via the button below for prepaid parking or contact BML’s Site Services (details below).
Step 2: If you have chosen parking in CP1 or CP2, you will be able to activate your pre-paid monthly or quarterly access at the CP1 and CP2 pay stations 24 hours after your vehicle has been registered. If you have chosen to park at CP4, then you will need to attend Site Services.
Step 3: Once activated, you will be able to enter your chosen Car Park using your Access Card by swiping it on the prepaid reader at the boom gate entry.
Step 4: If you have chosen parking in CP1 or CP2, swipe your Access Card at the pay station and select the “Renew” button (the last option on the Display Screen). Follow the prompts to make a prepayment. If you have chosen parking in CP4, you will need to arrange your prepayments at the Site Service Centre.
Step 5: You will be able to exit the car park via your Access Card on the “Prepaid” reader at the exit booth.
For more information, contact Brisbane Markets Limited’s Site Service Centre on (07) 3915 4325 or siteservices@brisbanemarkets.com.au.
Tenants interested in reserved parking requiring more information should contact the Site Service Centre either in person, by phone on (07) 3915 4325 or by email on siteservices@brisbanemarkets.com.au.
Buyers
If you are or wish to become registered as a Buyer, there are a number of important pieces of information you will need for access the Brisbane Produce Market.
Only Buyers registered with BML can access the Brisbane Produce Market to purchase fresh produce.
To register as a Buyer, you first need to download and complete a Buyer Access Card Application Form by clicking here. and by applying for a Buying Brand from Brismark’s Credit Service.
Once completed, you will need to provide it to the Site Service Centre and complete the Site Induction.
Everyone working or doing business on site must complete a Site Induction every 12 months. The Buyer Induction can be completed online via this link.
Parking on site at the Brisbane Markets is limited. There are some reserved parking spaces available for licence by Buyers. The fees for reserved parking spaces vary depending on location.
Buyers also wishing to enquire about licensing a Buyer Bay in one of the Covered Loading Areas can do so by calling the Site Service Centre on (07) 3915 4325.
Buyers are not permitted onto the trading floor of the Brisbane Produce Market prior to 6am Monday to Friday. However, some Buyers are approved to access the site to load consolidate goods delivered to their licensed Truck or Buyer Bay before 6am, as described below.
Category A
Monday – Friday 6-10am : exit by 12 noon
Category B
Monday 6-10am : exit by 12 noon
Tuesday – Friday 7-10am, exit by 12 noon
Category D
Monday – Friday 4am, exit by 12 noon
Category E
Monday – Friday 5.30am, exit by 12 noon
Market Pass
Thursday – Friday 7.30-10am, exit by 12 noon – check the Market Pass FAQs for more information.
The process for Buyers to renew their registration has been automated. Buyers will receive an email containing all relevant information and links needed to complete their Buyer Renewal each year.
For more information on Buyer renewals and billing options, please see Buyer renewals on this page.
Buyer renewals
Below are the current billing options for Buyers at Brisbane Markets.
All online payments are managed through a secure site.
Payment for annual Buyer access renewals will need to be made prior to the access expiry date to avoid any disruptions to your access to the Brisbane Markets.
Because payments are taken online, it is important to note that Buyers will no longer need to present their Access Card at the Site Service Centre.
Access will be automatically renewed once the fee has been paid or a weekly billing arrangement has been put in place. For more information on these Buyer access fee options, contact BML’s Site Service Centre on (07) 3915 4325 or via email siteservices@brisbanemarkets.com.au.
Buyers who have elected to pay their 12-month annual Buyer access renewal fee through Brismark’s Credit Service can choose pay in weekly or annual increments with their Brismark billing. Alternatively, you can elect to pay via credit or debit card directly to BML.
How it works
One month before your annual Buyer access expires, you will be sent an email which will include:
Cash Buyers pay their annual Buyer access fee online by credit/debit card payment.
How it works
One month before your annual Buyer access expires, you will be sent an email with a link to an online form which you can use to pay your annual Buyer access fee via online credit/debit card payment. Cash Buyers interested in setting up a credit facility with Brismark for weekly payment options should contact Brismark’s Credit Service on (07) 3915 4280 for more information.
Market Pass application
The Market Pass is available to those who want to buy fresh fruit and vegetables direct from our Primary Wholesalers at the Brisbane Produce Market.
The Market Pass provides approved applicants with direct vehicle access to the Brisbane Produce Market between 7.30 and 10am on Thursday and Friday mornings.
Follow the steps below to complete your Market Pass application.
To apply for a Market Pass, visit BML’s Site Service Centre on the Ground Level of the Fresh Centre.
Each person requiring a Market Pass must complete the Market Pass application form.
You will need to make note of your licence plate number as this needs to be completed in the application form.
You will need to show us your current photo ID so that we can confirm we have sighted this.
You will need to complete the online BML Site Induction by clicking here.
Once your application and induction are complete, you will need to pay the Market Pass access fee for the six-month or 12-month access options. BML does not accept cash or cheque payments.
Payments can be made in person at the Site Service Centre.
Once the above steps are completed successfully, BML will issue you with an Access Card for use when entering the site via the boom gate entrances.
If you have questions about the Market Pass application process, check out the Market Pass FAQs on this page.
Alternatively, visit the Site Service Centre, or call (07) 3915 4325, or email siteservices@brisbanemarkets.com.au.
Market Pass FAQs
The Market Pass provides access to those who want to buy fresh fruit and vegetables direct from our Primary Wholesalers at the Brisbane Produce Market.
The Market Pass provides approved applicants with direct vehicle access to the Brisbane Produce Market from 7.30am on Thursday and Friday mornings.
No. Brisbane Markets Limited no longer provides access into the Brisbane Produce Market for members of the public on Thursday or Friday mornings.
The only way you can enter the Market to purchase from Primary Wholesalers is to purchase a Market Pass.
Thursdays and Fridays from 7.30am, excluding public holidays.
Visit BML’s Site Service Centre on the Ground Level of the Fresh Centre (click here for map) to ask about a Market Pass. Our friendly staff members will provide you with a simple application form.
Each person wanting access to the Brisbane Produce Market will be required to apply for a Market Pass by:
– Completing the Market Pass application form. You will need to make note of your licence plate number as this needs to be completed in the application form.
– Showing us your current Driver’s Licence so that we can confirm we have sighted this.
– Completing an online BML Site Induction by clicking here.
– Paying the Market Pass access fee for the six-month or 12-month access options. BML does not accept cash or cheque payments.
You will need to “swipe” your Access Card at the reader on the boom gated vehicle entrances.
Our Market Officers will show you how if you are unsure.
Yes, they do.
Each person entering the Brisbane Markets must have completed the Market Pass registration, a Site Induction and been issued with an Access Card.
– When you enter the Brisbane Markets, you must wear a Hi Visibility vest and enclosed shoes at all times you are not in your vehicle.
– You must not operate a forklift.
– You are required to comply with all directions provided by BML’s Market Officers.
– You are required to comply with the Brisbane Markets Regulations, which can be viewed by clicking here. We will also provide you with an electronic copy when you complete your Site Induction. All persons entering the Markets must also comply with the terms and conditions of entry signed at the Main Entry.
Yes, subject to Brisbane Produce Market Wholesalers accepting cash. Some may require cashless payments.
You will need to check with each Wholesaler.
Brismark Credit Service
The wholesaler representative organisation, Brismark, offers Buyers the opportunity to join the Brismark Credit Service.
This allows Buyers to conduct their transactions on the trading floor on credit, cutting down on paperwork and the necessity to carry cash. The Brismark Credit Service will supply a single statement for payments to multiple wholesalers and is an easy control for produce discrepancies and access for credit adjustments.
For more information on the Brismark Credit Service and the services provided to registered buyers, please visit the Brismark website or contact Brismark on (07) 3915 4222 or via the button below.
Wholesaler and produce matching
Wholesalers operating out of the Brisbane Produce Market each deal in a variety of produce lines. These will change throughout the year depending on availability, seasonality and demand.
Wholesaler and produce matching is a search function that enables users to link each wholesaler with the produce lines that fall within their field of expertise.
If you know the wholesaler you are looking for, you can search by wholesaler to find their details directly.
Public entry
Members of the public wishing to access the Brisbane Produce Market to buy wholesale quantities of produce direct from Primary Wholesalers must apply for a Market Pass.
See Market Pass FAQ and Market Pass Application on this page for more information.
Buying produce for personal use
The Brisbane Produce Market only allows wholesale purchases of fruit, vegetables and ancillary products to Buyers or Market Pass holders that are registered with BML.
If you would like to purchase fresh fruit and vegetables from the Brisbane Produce Market for personal use, then you can find your nearest A better choice! local fruit and veg shop here.
Alternatively, you can visit the Saturday Fresh Market, which is held within the Brisbane Produce Market every Saturday from 6am to 12 noon.
Primary Wholesaler directory
Primary Wholesalers trade within the Brisbane Produce Market, marketing produce supplied by growers to buyers across Queensland, northern New South Wales and the Northern Territory.
Service Provider FAQs
Below are some frequently asked questions that may assist with your enquiry.
If you do not find the answer to your enquiry below, you can submit your enquiry to BMLSafety@brisbanemarkets.com.au or siteservices@brisbanemarkets.com.au.
BML has implemented a new Service Provider registration system and all Service Providers must re-register their details by Friday, 10 November 2023.
The new registration system reflects current registration and annual renewal processes in place for Buyers, Forklift Operator Permits, Forklift Registrations and Tenant Commercial Vehicles.
BML’s objective with the new registration system is to manage safety and compliance risks at the Brisbane Markets which are associated with businesses accessing the Brisbane Markets to perform works which may introduce hazards in the Common Area.
All Service Providers intending to work at the Brisbane Markets must be registered with BML and each of their workers must have completed a Service Provider Site Induction.
All Service Providers intending to work within the access-controlled precinct of the Brisbane Markets must also ensure each of their workers hold a valid Access Card.
All Service Providers working on site must first be registered with BML. If your workers are working within the South Gate, Brisbane Flower Market or Commercial precincts, they:
Service Providers must not commence works at the Brisbane Markets until their business is registered with BML and each Service Provider worker has completed a Service Provider Induction. Service Provider workers must also apply for an Access Card if they are engaged to provide works or services in the access-controlled precinct.
Service Providers engaged by Tenants should confirm with their customers that proposed works have been authorised by BML.
The online registration form can be completed in around 10 minutes, dependant on the category and type of work you are conducting at the Brisbane Markets and that you have the following documentation available to upload:
– Certificate of public liability insurance
– Electrical licence or QBCC certification
– Safety documentation and/or relevant high-risk work licence
Note that once your application is submitted, you must allow up to 48 hours for BML to assess your application.
The online induction can be completed in approximately 10-15 minutes.
This process takes approximately 5-10 minutes, dependant on how busy the Site Service Centre is.
The Site Service Centre is open from 5.30am to 2pm daily and is generally less busy in the afternoon.
Inductions must be renewed online every 12 months.
Yes, if your organisation uses any WHS documentation and conducts medium or high-risk work, these must be submitted with your application.
Brisbane Markets is a high-risk, operating industrial facility. Under the Work Health and Safety Regulation 2011 (QLD) Brisbane Markets Limited has a duty of care to ensure that the necessary information, training and instruction is provided to all persons conducting work on our site so they understand the risks associated with the site and the control measures in place to mitigate risk.
Short answer: It’s the law. BML requires that all Service Providers comply. Failure to do so may result in a permanent ban from the site.
Service Provider information
BML has implemented policies relating to all works undertaken at this site to provide a clear framework for the management of risk, liability and Work Health and Safety (WHS) requirements at the Brisbane Markets.
All Service Providers undertaking works at this site must comply with these policies and ensure they and their staff complete annual site inductions.
A number of other useful links are included below.
This policy exists to ensure all Service Providers accessing this site are appropriately licensed, insured and have completed the necessary site induction.
Access to the Markets will not be permitted where service providers fail to meet these requirements.
Service Providers can view a copy of the Service Provider Site Access and Standards Policy by clicking here.
Service Providers can apply for ongoing access to the Brisbane Markets by completing an application form by clicking here.
Everyone working or doing business on site must complete a Site Induction every 12 months.
All new Service Providers must complete the Site Induction online via this link after they have completed the process to become an Access Approved Service Provider, as outlined above. When registering for the BML Training Hub to undertake your induction, please ensure you select ‘Yes’ to the question ‘Are you a Contractor/Service Provider?’
Licence Plate Recognition (LPR) will permit automatic access through any of the site’s main entry boom gates for an approved vehicle.
Service Providers can register their vehicle for LPR by filling out this form.
You can read more about LPR on the LPR Registration tile on the Site Service Centre Online page.
All Tenant alterations and additions works at this site must be approved by BML before they progress.
It is the responsibility of Service Providers to ensure they receive a copy of BML’s approval before commencing works.
Service Providers should request a copy of BML’s Service Provider Site Access and Standards Policy from their client when they are engaged to perform works at the Brisbane Markets.
Service Providers requiring additional information or to submit an application for alterations and additions can contact BML’s Maintenance Department on 1800 610 064 or via email maintenance@brisbanemarkets.com.au.
When providing goods, works or services to BML, all Service Providers are bound by the Purchase Order Terms and Conditions if there is no formal contract in place in relation to the supply of goods, works, or services.
A copy of the Purchase Order Terms and Conditions can be downloaded by clicking here.
Site Safety Program
Brisbane Markets Limited (BML), Brismark and Tenants of the Brisbane Markets are committed to providing a safe working environment for all workers and Market users in the common areas of this site.
All businesses based at the Markets have a shared responsibility to ensure their workers follow safe practices while operating vehicles and high-risk plant, including forklifts, on roads and hardstands to protect the safety of Market users.
Our primary objective is that all workers and Market users go home safely at the end of each day.
BML, Brismark, Tenants and workers have all provided strong support for the implementation of a site-wide safety program with a focus on drug and alcohol management, including the introduction of random drug and alcohol testing.
We see this important safety initiative as imperative for the wellbeing of the more than 4,500 people who work or do business at this site each day and we will remain proactive in addressing avoidable risks wherever possible.
The Site Safety Program also focuses on a range of safety initiatives including workshops for Tenants and their workers and the development of template documents for Tenants to assist them to comply with their requirements at law.
The program aims to raise awareness of safety topics including the Brisbane Markets Regulations (the road rules and forklift rules), the effects of drugs and alcohol in the workplace, traffic management plans, chain of responsibility requirements, and workplace bullying, violence and aggression.
Site Safety Program FAQs
The Work Health and Safety Act 2011 (the WHS Act) provides a framework to safeguard the health, safety and welfare of all workers at work. It also protects the health and safety of all other people who might be affected by work.
Drug and Alcohol Testing began in October 2020 and is ongoing.
The Drug Detection Agency (TDDA) has been engaged to conduct random and incident drug and alcohol testing within the access-controlled precinct of the Brisbane Markets. TDDA is an accredited National Association of Testing Authorities (NATA) testing agency.
TDDA:
TDDA will conduct the testing in its mobile units at the front of the BML Site Maintenance Office.
Given that the majority of serious injuries, serious near misses and property damages are caused by forklifts at this site, random drug and alcohol testing is focused on Tenant employees who operate forklifts.
BML’s access database will randomly select 25 forklift operators who have accessed the site on the testing day.
Selected forklift operators will be notified by a text message to go to the TDDA mobile units for testing. Tenant employers will also be notified via an email.
A Market Officer will be on hand to guide proceedings which will include a 10-minute observation period.
Note, any person involved in high-risk work activities, including the
operation of a forklift, must have a Blood Alcohol Count (BAC) of
0.000g/100ml (0.000%).
Alcohol – TDDA will conduct an alcohol breathalyser test.
Drugs – TDDA will collect a saliva sample for an initial screen test in accordance with the Australian New Zealand Oral Fluid Standard AS/NZS 4760:2019.
If the initial breath screen test indicates the presence of breath alcohol in excess of 0.000% then a second confirmatory test will be conducted after a waiting period of 15/20 minutes.
Non-negative drug screen result:
Tenant Drug & Alcohol Management Policy
Brismark has a customised version of a Drug and Alcohol Management Policy (DAMP) available to all Tenant Employers for implementation within your business.
It is important that workers are educated on the requirements of the DAMP. Tenant Employers should provide regular toolbox talks on the DAMP and record these discussions. Brismark can also hold toolbox talks for Tenant workers.
The DAMP describes a number of disciplinary actions that will apply where your workers are in breach of the DAMP, for example, if they fail a drug and alcohol test. These actions include:
The successful implementation of drug and alcohol testing at the Brisbane Markets will be very much dependent on all Tenant Principals consistently applying disciplinary actions in accordance with their Drug and Alcohol Management Policy.
Growers
More than 8,000 Australian growers send their crops to the Brisbane Produce Market annually.
Brisbane Markets works closely with growers to encourage open communication and partnership. The Brisbane Produce Market participates in an active industry liaison program with Australia’s key grower associations to share information and provide support when required.
The Brisbane Produce Market understands that growers are the lifeblood of our industry. As the first link in the supply chain, wholesalers and retailers rely on and support our growers who work hard to produce the best fresh produce in the world.
Brisbane Produce Market wholesalers are committed to maintaining strong business relationships with growers based on communication and integrity.
Brisbane Produce Market offers training and support through our relationships with grower representative organisations and maintains a dispute resolution service which growers can call 24-hours-a-day on 1800 631 002.
Brisbane Produce Market, as an industry body, actively maintains relationships with grower representative organisations.
Memorandums of Understanding are in place between Brisbane Produce Market and grower representative groups, Bowen Gumlu Growers Association and Bundaberg Fruit and Vegetable Growers.
These relationships allow the Brisbane Produce Market to remain informed about issues affecting growers, provide support and financial sponsorship.
Factors affecting prices
Growers work hard to produce quality fruit and vegetables of which they are deservedly proud.
So what happens when a grower does not achieve the price at Market that they expect for their produce? There are several factors that can play a part in the fluctuation of the price of produce on the trading floor.
When there is an abundance of any one particular crop line in the Brisbane Produce Market, the transaction power shifts to the buyer.
Under these circumstances, wholesalers may need to reduce their asking price in order to sell stock in a market where buyers have a lot of options available. Growers should remain in close contact with their wholesalers and subscribe to view Brisbane Produce Market pricing information to remain informed.
If consumers are demanding a product that is in short supply, the price on the Market floor will increase. Buyers will be more willing to pay higher prices for a product that they know will sell. Conversely, when consumers are not buying a particular product, its price on the trading floor will likely drop.
When the produce a grower supplies to the Market is determined to be of higher or lower quality than other produce in the Market, this can have a positive or negative affect on price. Produce quality is determined by specifications or FreshSpecs, which the federal government has codified as the default produce specification in the Code.
The weather can play a large role in what consumers decide to put in their shopping baskets. Whether it is cold or hot, wet or dry, environmental changes play a major role in what growers produce and what Australian families consume.
Horticulture Code of Conduct
The Horticulture Code of Conduct requires that growers and wholesalers, or traders as they are referred to in the Code, have a signed Horticulture Produce Agreement in place.
Trading without a Horticulture Produce Agreement in place is prohibited under the Code and fines can apply to wholesalers and growers who do so.
The Horticulture Produce Agreement in place between a grower and wholesaler should clearly define their terms of trade including how and when a grower supplies produce, invoicing and payments.
Some wholesalers charge a commission, transport or handling levies on the sale of produce. Growers should ensure these charges are clearly stated in their Horticulture Produce Agreement.
Price reporting
Growers should maintain close relationships with their wholesalers and seek regular updates regarding trade at the Brisbane Produce Market.
Growers can also obtain price reporting data which is gathered daily on the trading floor of the Market. This information is collated by Market Information Services, an independent organisation, which surveys wholesalers and buyers to obtain pricing information that is as accurate as possible.
Market Information Services produces daily price reports which can be emailed to growers.
FreshSpecs
FreshSpecs™ are a set of uniform standards for fresh produce, created by Fresh Markets Australia.
The FreshSpecs™ can be used to determine the quality of horticulture produce. They allow evaluation of produce quality based on appearance criteria, as well as major and minor defects.
Horticulture produce agreements must state what specifications will be used to determine the quality of horticulture produce. Parties to an agreement can choose to use FreshSpecs™, or any other produce specifications to determine horticulture produce quality under the agreement.
Dispute resolution
The Brisbane Produce Market is committed to working with growers who are experiencing trouble when supplying the Market.
In the first instance, growers should always have an open conversation with their wholesaler or transporter to resolve any issues.
Growers can also contact the Brisbane Produce Market dispute resolution hotline on 1800 631 002. This is a free call and the line is open 24-hours- a-day.
Delivering produce
to market
If you are a grower who would like to deliver the produce you grow to market yourself, rather than using a third-party logistics company, then you will need to register as Transporter, as either a Grower/Carrier or a Small Grower/Supplier.
A Grower/Carrier is defined as:
A Small Grower/Supplier is defined as a business or individual who:
Office Leases
Interested in leasing office space? Fill in the form below to get in touch with our Property Department.
Meeting Rooms
Cost: From $100 per half day
Meeting Room 1 is a boardroom-style meeting room with seating for up to 10 people. Audio visual equipment including teleconferencing, projector, whiteboard, tea/coffee and on-site catering available.
Meeting Room 2 and 3 are compact rooms with seating for up to four people. Whiteboard and on-site catering available.
A large, 75 m2 corporate boardroom is also available, with seating for up to 20 people. Audio visual equipment including teleconferencing, projector, whiteboard and room audio. Tea/coffee and on-site catering available.
Training Rooms
Cost: From $200 per half day
Training Room 1: This 49 m2 training room has the capacity to seat up to 16 people.
Audio visual including two 47-inch LCD screens, data, whiteboard and on-site catering available. Tables and chairs included in hire.
Can be used in conjunction with Training Room 2 and/or the kitchen.
Training Room 2: This 89 m2 training room can seat up to 60 people or around 150 people standing.
Audio visual including up to two mounted 47-inch LCD screens, projector, whiteboard and on-site catering available. Tables and chairs included in hire.
Can be used in conjunction with Training Room 1 and/or the kitchen.
Market Kitchen
Cost: From $105 for the first hour
Size: 86 m2
Features:
The Market Kitchen is a Brisbane City Council-rated facility, featuring the highest quality kitchen available for a fraction of the cost of a long term lease.
The Market Kitchen offers a clean, modern design which creates a professional atmosphere for all uses.
